1. Getting started
  2. About you
  3. Qualifications
  4. Review
  5. Payment
  6. Confirmation

Get started

Welcome and thank you for enrolling into this course.

Your enrolment should take around 15 to 20 minutes to complete.

You are able to save and exit at any time and return to finish later.

Before you begin, please ensure you have the information and qualifications you’ll need to complete this enrolment.

About this offering

**IS THIS COURSE RIGHT FOR YOU?** This course offering is designed for people who: This skill set provides skills and knowledge required to provide responsible gambling services, and to assist those customers who have issues with problem gambling. The Responsible Conduct of Gambling course focuses on harm minimisation requirements, detection of problem gambling, the proper communication with and management of patrons using gaming machines, and ensuring that minors (people under 18 years of age) are not permitted to use the gaming machines. Gaming machines are only allowed in two types of licensed venues: registered clubs and full hotels. If you are working (or planning to work) in a venue that is licensed to keep and operate gaming machines, then you will need RCG certification to carry out any of the following roles: Licensee (of a full hotel) Secretary (of a registered club) Staff whose duty includes any activity involving gaming machines on the premises. This may include but is not limited to staff who patrol or serve in the gaming machine area, or staff who are involved in paying out winnings to patrons. The NSW Liquor and Gaming Machine laws require licensees and staff with gaming machine duties to complete approved training in the Responsible Conduct of Gambling (RCG). Students must be over 18 years of age to receive RCG competency card. **SERVICES AND STUDY SUPPORT** There are additional learning and study tools available for this course, including: TAFE NSW provides the following services to ensure a supported and successful learning environment for all students: Aboriginal and/or Torres Strait Islander Student Support and Services; Accessibility and Disability Services; Personal Counselling; Vocational Counselling Learning Support; International Student Support; Scholarships; Multicultural Support

Information you'll need:
  • Personal details
  • Citizenship or residency (including a Visa Sub Class if you have one)
  • Contact information such as residential and postal address
  • Email address (mandatory to complete this process online)
  • Unique Student Identifier (USI). If you have not yet registered for a USI, click here to create one. If you have a USI but don’t remember your USI details, click here to find your USI.
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Have you studied at TAFE NSW before?*
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Trainees/Apprentices:

This course is not available as part of an apprenticeship or traineeship. For help on choosing a course that is available to study with your apprenticeship or traineeship, please contact us: